Privacy Policy

Last updated: 18 August 2026

1. Introduction

Welcome to Femworld Books. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, purchase our products, contact us, or submit your details through our website or advertising campaigns.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Telephone number
• Delivery or billing address
• Information about books or educational products you are interested in
• Messages or enquiries you send to us
• Information submitted through contact forms or lead forms

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information and pages visited.

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries and requests
• Provide information about our books and educational products
• Process and fulfil orders
• Provide customer support
• Contact you regarding products or services you have requested
• Improve our website, products and services
• Prevent fraud, misuse or security problems
• Measure and improve the effectiveness of our advertising
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with those explained in this Privacy Policy.

4. Lead Forms and Advertising

If you submit your details through a lead form provided through an advertising platform such as Google Ads, the information you provide may be shared with us so that we can respond to your enquiry.

We may use the information submitted through a lead form to contact you about your enquiry, requested products, educational books, prices or related services.

We do not sell your personal information to third parties.

5. Marketing Communications

Where required by law, we will ask for your consent before sending you direct marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and support advertising and analytics.

Some cookies may be provided by third-party services, such as analytics or advertising providers.

Where required, we will request your consent before using non-essential cookies.

You can manage or withdraw your cookie preferences through the cookie or consent settings available on our website.

7. Third-Party Services

We may use trusted third-party services to help operate our website, process payments, provide analytics, deliver advertising or provide other business services.

These providers may process personal information on our behalf and are expected to handle information in accordance with applicable data protection requirements.

Examples may include website hosting providers, payment providers, analytics services and advertising platforms.

8. Google Services

We may use Google services, including Google Ads and Google Analytics, to advertise our products, understand website traffic and improve our services.

Google may process information in accordance with its own privacy policies and terms.

Where applicable, advertising and analytics technologies will operate in accordance with our consent settings and applicable data protection requirements.

9. Legal Basis for Processing

Where UK data protection law applies, we may process personal information on one or more of the following legal bases:

• Consent – where you have given us permission to process your information for a specific purpose.
• Contract – where processing is necessary to provide products or services you have requested.
• Legitimate interests – where processing is necessary for our legitimate business interests and those interests do not override your rights.
• Legal obligation – where we are required to process information to comply with the law.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time we retain information may depend on the type of information and why it was collected.

12. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our business, provide services to you or comply with legal requirements.

We may also disclose information where required by law, regulation, court order or a competent authority.

We do not sell or rent your personal information.

13. International Data Transfers

Some third-party service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection laws.

14. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights including:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to request restriction of processing
• The right to object to certain processing
• The right to withdraw consent where processing is based on consent
• The right to data portability in applicable circumstances

To exercise your rights, please contact us using the details below.

15. Children’s Privacy

Our website may provide educational books and resources intended for children and educational settings. However, our online services are directed primarily towards parents, guardians, teachers, schools, educational organisations and other adults.

We do not knowingly collect personal information directly from children for marketing purposes.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Any changes will be published on this page with an updated “Last updated” date.

17. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, don’t hesitate to get in touch with us:

Femworld Books

Website: fembworldbooks.com.ng

Email: Info@fembworldbooks.conm.ng

Telephone: +44 7823759394, +234 8036618103(WhatsApp only)

18. Complaints

If you are unhappy with how we have handled your personal information, please get in touch with us first so that we can try to resolve your concern.

You may also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, where UK data protection law applies.

Femworld Books is committed to respecting your privacy and protecting the personal information entrusted to us.